EMR and EHR Integration for Connected Patient Scheduling

MDfit integrates with all major EMR/EHR systems. Below is an example architecture for Epic. Similar integration patterns apply for eClinicalWorks, athenahealth, Cerner, and other supported platforms.

Connect Availability, Appointments and Referrals

Every MDfit scheduling path, whether staff, online or Voice AI, works from the same three connections to your EMR/EHR.

  • Availability

    Provider, room and equipment schedules are read from your EMR/EHR so every MDfit channel offers only appointments that are actually open under your rules.

  • Appointment write-back

    Appointments booked, rescheduled or cancelled through MDfit are written back to the EMR/EHR schedule, and changes made in the EMR/EHR sync to MDfit.

  • Referrals

    Referral orders flow from the EMR/EHR into MDfit for provider matching and scheduling, with status returned to the referring workflow.

Example Reference Architecture

Review the Epic Reference Architecture

This example demonstrates MDfit's deep, bidirectional integration with Epic through standard interfaces and APIs. Similar architecture patterns apply for eClinicalWorks, athenahealth, Cerner, and other supported EMR/EHR platforms.

Epic EMR/EHR

Source of Truth

Epic MyChart

Patient portal integration for self-service scheduling

Epic Cadence

Real-time scheduling and availability sync

Epic ADT

Patient demographic and registration data

Epic Orders

Referral orders for appointment scheduling

HL7 FHIR / REST APIs

MDfit Platform

Patient Access Hub

Advisor Module

Staff-assisted scheduling

Patient Self-Service

24/7 online scheduling

Voice AI

Automated conversations

Data Flow

Bidirectional sync (appointments, availability)
Inbound (demographics, referrals)

Bidirectional Write-Back

Appointments scheduled in MDfit automatically write back to Epic Cadence. Changes in Epic sync to MDfit in real-time.

Referral Activation

Epic referral orders flow into MDfit for intelligent provider matching and automated appointment scheduling.

MyChart Integration

Leverage existing MyChart patient authentication while extending scheduling capabilities through MDfit.

Epic is a registered trademark of Epic Systems Corporation. This reference architecture represents typical integration patterns and may vary based on specific Epic configuration and organizational requirements.

Confirm Workflow and Interface Support

MDfit provides similar bidirectional integration capabilities for these and other EMR/EHR platforms. During evaluation we confirm which of your scheduling workflows are in scope and which interfaces (HL7, FHIR or vendor APIs) your environment exposes for each one.

eClinicalWorks
athenahealth
Cerner
And More

Plan Testing, Monitoring and Exceptions

An integration is only as reliable as the operating plan around it. These are agreed with your IT and access teams during implementation.

  • Testing

    Interfaces are validated in your non-production environment with test patients and providers before any live scheduling traffic is connected.

  • Monitoring

    Interface health, message volumes and schedule synchronization are monitored so discrepancies between systems are surfaced, not discovered by patients.

  • Exceptions

    Write-back failures, unmatched referrals and other exceptions route to a defined queue and staff owner, with escalation paths agreed during implementation.