Solutions

Provider Directory Management for Accurate Patient Access

Consolidate credentials, specialties, locations, network participation, and scheduling rules into one validated record that every MDfit scheduling path relies on.

Shared Platform

One validated source of provider information.

Provider data lives in many places. Directory Management consolidates it into a single validated record that supports accurate directories and correct scheduling across whichever MDfit solutions your organization uses. Directory Management can also be implemented by itself, in support of payor provider data validation and home-grown or internally developed initiatives.

How provider data flows

  • Credentialing system
  • EMR/EHR provider tables
  • Marketing directories
  • Payer network files

Validated provider directory

Credentials, specialties, locations, network participation, scheduling rules

  • Contact Center - Advisor
  • Patient Self-Service
  • Voice AI Automation
Example: a provider who stops accepting a payer's plan is updated once, and every scheduling path stops offering that provider to patients on that plan.

Consolidate Provider Data from Source Systems

  • Source consolidation

    Provider information is gathered from credentialing systems, EMR/EHR provider tables, marketing directories, payer network files, HR systems, and even spreadsheets and binders, then reconciled into one master record per provider.

Validate Locations, Specialties and Network Participation

  • Credentials and specialties

    Licensure, board certifications, and the specialties and conditions each provider treats, along with a myriad of other provider details, can be routinely validated through MDfit's Directory Management platform.

  • Locations and network participation

    Practice locations and the payer networks each provider participates in at each location.

Keep Listings and Scheduling Rules Aligned

  • Scheduling rules

    The rules that determine when and how each provider can be booked, so directory listings and scheduling paths agree.

Define Ownership, Updates and Deployment Scope

The scope of directory work is defined during implementation based on your source systems and the solutions you select, including which team owns each data element and how updates flow from source systems into the validated record. Directory Management can be purchased as a standalone solution, or it is included as the foundation with MDfit's other patient scheduling solutions.

Other MDfit solutions